By using this site and or placing an order with Konsyl via this online web site, you agree to be bound, but not limited to, the following terms and agreements outlined in this site policy statement.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Konsyl or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Konsyl and protected by U.S. and international copyright laws. All software used on this site is the property of Konsyl or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as an information and shopping source only. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Konsyl. Konsyl and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Konsyl believes that customer conduct violates applicable law or is harmful to the interests of Konsyl and its affiliates.

All items purchased from Konsyl are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

THIS SITE IS PROVIDED BY KONSYL ON AN "AS IS" BASIS. KONSYL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, KONSYL.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KONSYL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. APPLICABLE LAW

This site is created and controlled by KONSYL in the State of Maryland, USA. As such, the laws of the State of Maryland will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

Unopened products may be returned to us within 30 days. You will receive a refund of your purchase price less a 25% restocking fee. Shipping charges are not refundable. Learn more about how to return a product.

We cannot accept opened products returns - unless there is a defect.

If you feel there is a defect, please DO NOT discard the product. Return it to us so we can examine the product. Contact customer service to describe the defect and obtain a Return Authorization number.

If a defect is found, we will replace the product free of charge.

If no defect is found, we cannot issue a refund.
To contact customer service, email returns@konsyl.com or call 1-800-356-6795.

Orders outside the United States:

See the return policy for international orders.

>> For Konsyl products purchased from a retailer (grocery, drugstore, etc):

For items purchased in a store (not online), you must return the product to that store.

First, please be sure to review our return policy, above.
To return an item, please contact us for a Return Authorization (RA) number.
Once an RA# is obtained, mail the product to:

Konsyl.com
Attn: Return Goods - RA# ______
8050 Industrial Park Rd.
Easton, MD 21601

Please enclose a note stating the reason for return along with a copy of your original invoice.

Shipping and handling charges are not refundable unless we find a quality defect. If you have further questions, please contact customer service at 1-800-356-6795.

For Konsyl products purchased from a retailer (grocery, drugstore, etc), please contact that retailer regarding a return.

If you suspect a defect in quality, please DO NOT discard the product. Contact Konsyl Customer Service so the product can be returned to us and inspected. Call 1-800-356-6795 to describe the suspected defect. If no defect is found, we cannot issue a refund.

>>

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product. Call 1-800-356-6795 to speak with a representative.